No Compensation Rule and Disclaimer
Effective immediately, we shall no longer compensate hacked/scammed items or gold/In-game
currency. A player is responsible for the security and confidentiality of his/her
account password, including the various uses of the password, whether authorized
or unauthorized. E-Games does not guarantee that its portal and corresponding game
websites are free of any harmful software, and that the same is hack-proof. Account
Security is therefore the sole responsibility of the account holder. As such, you
are earnestly enjoined to take all security measures reasonably available to safeguard
the operating system and accounts when accessing the Games and the websites. E-Games
reserves the right to deny any request for item return, compensation, character
restoration and account reset. The company shall not be responsible in any way for
loss or damage to any player’s account including but not limited to, character statistics
and skills, account particulars and items lost. In no event shall the company be
liable for any indirect, incidental, special, exemplary or consequential damages.
We advise all gamers to be vigilant in protecting their own game accounts. Changing
your account passwords on a regular basis is a good start. Also, please be vigilant
in checking the details of the in-game items you will be trading with other gamers
before accepting a trade. Lost items due to negligence in trading transactions will
not be compensated.
To check out additional Account Security Tips, please visit the Account Security
Section of our Community Forums.
LINK: http://forums.E-Games.com.ph/index.php?board=7.0
Thank you and see you in-game soon! ^_^